Top 7 Insurance Companies in Bangkok

Insurance Companies

1.Sunday Insurance Co., Ltd.

If you’re in search of a reliable insurance provider, Sunday Ins Co., Ltd. might be exactly what you need. With over 100 million customers worldwide, the company is well-established in the industry.

Sunday Ins Co., Ltd. offers insurance services in healthcare, automobiles, travel, and electronics, powered by cutting-edge technology.

The process of purchasing and activating insurance is straightforward and convenient. Customers can complete their transactions directly with the company or via referrals, making it easy for individuals, families, and businesses to secure coverage.

Many clients have shared their positive experiences with Sunday, particularly praising the ability to submit documents and claims online, which makes the process both safe and efficient.

One standout feature is Sunday’s digital platform, where you can manage your health and assets, with payments deducted directly from your smartphone via insurance coverage.

Additionally, Sunday’s virtual risk management services ensure that you’re always supported, no matter what changes come your way.

The company also offers a Sunday Privilege Program, providing exclusive discounts and promotions at partner locations. Notably, over 100,000 members actively participate in this program.

Services: Motorcycle Insurance, Health Insurance for Businesses, Personal Health Insurance

Address: Sathorn Nakorn Tower, 100/25 North Sathorn Road, Silom, Bangkok 10500

Website: easysunday.com

Contact: +66 2026 3355

Hours: Daily, 9:00 AM – 6:00 PM

2.Roojai Co., Ltd. – Silom Branch

Founded in 2016 by a team of experienced insurance executives, Roojai Co., Ltd. is known for offering clear, affordable insurance with outstanding customer service.

Licensed by the Office of Insurance Commission (OIC) as an insurance broker, Roojai stands out in the Thai market. Its website is the most visited insurance platform in the country, and in 2022, it became the first Thai insurance company to expand into Indonesia.

Roojai partners with top insurance providers across Southeast Asia to offer cost-effective products that provide comprehensive coverage.

The company handles more than 4,000 insurance claims each month and serves over 130,000 customers annually, which highlights its strong market presence.

Additionally, Roojai offers a user-friendly mobile app for both iOS and Android, allowing customers to access their documents and accounts easily, anytime and anywhere.

Roojai has also earned accolades for its customer service, winning awards for three consecutive years in the category of businesses with fewer than 100 contact center seats.

However, some customers have reported issues with the company’s customer service, citing unhelpful representatives. While such complaints are not frequent, they remain a noteworthy concern for potential clients.

Services: Car Insurance, Motorbike Insurance, Cancer & Accident Insurance, 24/7 Roadside Assistance

Address: Silom Complex, 191 Si Lom, 3rd Floor, Unit 338, 341, Bang Rak, Bangkok 10500

Website: roojai.com

Contact: 02 582 8899

Hours: Daily, 10:30 AM – 8:30 PM

3.Luma Care Co., Ltd.

Luma Care Co., Ltd. is a non-life insurance broker focused on health insurance, offering personal, group, and travel insurance options.

In addition to insurance, Luma provides medical services such as NIPT tests, Covid-19 PCR tests, and second medical opinions.

The company also offers employee benefit programs tailored to your business needs, including coverage for employees working abroad.

Luma’s free consultation service connects you with professionals who evaluate your case, provide guidance, and offer second opinions from relevant specialists if needed.

The mobile app and online service portal make submitting claims easy, providing a convenient platform for customers to manage their insurance.

Since Luma operates internationally, its multilingual staff ensures smooth communication for non-Thai speakers.

Luma’s insurance plans are backed by well-known global insurers. The company also invests in top-tier IT infrastructure housed in ISO 27001-compliant facilities to safeguard customer data.

Third-party organizations routinely test and improve the company’s IT services, ensuring high security and resilience, which further boosts trust in Luma.

Luma Privileges provide members with access to exclusive benefits, including discounts from partner medical facilities and wellness companies.

However, some former customers have raised concerns about delays in claim processing and reported that the sales team can be overly aggressive. While these complaints are not universal, they are important to consider.

Overall, Luma is a solid choice for those seeking specialized health insurance alongside other services.

 

Services: Personal & Group Health Insurance, Travel Insurance

Address: 57 Park Ventures, Wireless Road, Lumpini, Bangkok 10330

Website: lumahealth.com

Contact: +66 2 494 3600

Hours: Mon-Sat, 9:00 AM – 6:00 PM (Closed on Sundays)

4.Lockton Wattana

Founded in 1984, Lockton Wattana has become one of Thailand’s top insurance brokers and risk consultants, offering exceptional customer service for over 30 years.

The company’s success is rooted in its extensive experience in risk management and insurance, which has helped it provide high-quality services to clients. Lockton has earned the prestigious Thai Prime Minister’s Insurance Award for Outstanding Non-Life Insurance Broker for eight consecutive years (2008-2015).

Lockton’s strong relationships with both domestic and international business partners further contribute to its success and reliable support network.

The company offers a wide range of non-life insurance products, including corporate risk insurance, employee benefits, reinsurance, multinational client services, SME insurance, and personal lines. They also cover car, home, and travel insurance, which are among the most popular choices for customers.

Lockton celebrated its 30th anniversary by achieving premiums exceeding 10 billion THB, marking a significant milestone in its growth.

Customer service is a strong point for Lockton. Their call center ensures that concerns are promptly addressed during business hours, providing efficient and reliable support. While email support is available, it may take longer to receive a response, so it’s best for non-urgent matters.

However, it’s important to note that Lockton specializes primarily in casualty and damage insurance. For those seeking life insurance, other options on the list may be a better fit.

 

Services: Corporate & Commercial Insurance, Reinsurance, Employee Benefits

Address: United Center Building, 323 Silom Road, Bangrak, Bangkok 10500

Website: locktonwattana.co.th

Contact: 0-2635-5000

Hours: Tue-Fri, 8:30 AM – 5:00 PM (Closed Mon-Sun)

5.Rabbit Care Broker Co., Ltd.

Rabbit Care Broker Co., Ltd. is one of Thailand’s largest and most trusted financial and insurance providers, offering both life and non-life insurance options.

With over four million satisfied customers across its four nationwide offices, Rabbit Care has established a solid reputation in the industry. The company’s extensive network includes more than 70 well-known business partners, which highlights its strong presence in the market.

Rabbit Care is backed by local and international investors, ensuring capital stability and a sustainable vision for the future.

One of the standout features of Rabbit Care is its transparent approach to insurance. The company compares policies and presents the best options without pressuring customers into unnecessary purchases. They also offer the flexibility of monthly payment plans, which we find convenient.

For those concerned about the claims process, Rabbit Care provides 24-hour assistance to ensure that filing a claim is simple and efficient. Many customers have praised the company’s responsive and helpful service in this regard.

However, there have been some reports of delays in receiving policies after purchase, with some customers claiming to have waited up to a month for their documents.

Overall, Rabbit Care is a strong option for those seeking both life and non-life insurance, with excellent customer service and flexible payment options.

Services: Automotive, Life, Health, Corporate, and Pet Insurance

Address: Q House Lumpini, 29th Floor, South Sathorn Road, Sathorn, Bangkok 10120

Website: rabbitcare.com

Contact: 02-022-1222

Hours: Weekdays, 8:00 AM – 8:00 PM (Closed weekends)

6.Tokio Marine Insurance Thailand PCL – Head Office

Established in Japan over 140 years ago, Tokio Marine Insurance is a pioneer in the insurance industry and has expanded its network to more than 38 countries, including Thailand. The company remains committed to conducting business with integrity and maintaining international standards of quality.

One of the standout features of Tokio Marine Insurance is its ability to tailor services to meet the specific needs of each customer, even in complex cases, making it a strong choice for those with intricate concerns.

The company offers both life and non-life insurance for retail and commercial clients, allowing customers to secure coverage for both personal and business needs without having to switch providers.

With over a century of experience, Tokio Marine Insurance has built a loyal client base, offering trustworthy services backed by its long-standing presence in the industry.

While customer service is generally reliable, there have been occasional reports of delays in responses from representatives.

Despite these minor complaints, Tokio Marine Insurance remains an excellent option for those seeking comprehensive retail and commercial insurance with a proven track record.

 

Services: Car & Accident Insurance, Life Insurance

Address: S&A Building, 302 Silom Road, Bangrak, Bangkok 10500

Website: tokiomarine.com

Contact: +66 2 257 8000

Hours: Weekdays, 8:30 AM – 4:45 PM (Closed weekends)

7.Bangkok Insurance

Founded in 1947 under the leadership of Mr. Chin Sophonpanich, Bangkok Insurance Public Company Limited (BKI) has been a prominent player in the non-life insurance industry for over 70 years. The company boasts over one million baht in registered capital and offers a wide range of non-life insurance services focused on effectiveness, globalization, and customer satisfaction.

Bangkok Insurance is an excellent choice if you’re looking for a single provider to handle various non-life insurance needs, thanks to its comprehensive service offerings.

With offices and branches across Thailand, customers can easily visit a nearby location, making it convenient for those seeking in-person support.

A significant achievement for Bangkok Insurance is its ISO compliance certificates for its Motor Insurance Department, which it received for its services and systems at both its head office and nationwide branches. This makes it the first non-life insurer in both Asia and Thailand to earn such certifications.

However, some customers have reported difficulties reaching the company via phone or online, often encountering automated systems when calling. This can be frustrating, especially during claims, as it may result in delays.

Despite this inconvenience, Bangkok Insurance remains a solid option for those seeking reliable and comprehensive non-life insurance.

Services: Personal Accident, Motor, Travel, Health, Property, Marine, Business Insurance

Address: 25 Sathon Tai Road, Sathon, Bangkok 10120

Website: bangkokinsurance.com

Contact: 0 2285 8888

Hours: Weekdays, 8:00 AM – 5:00 PM (Closed weekends)

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