Top 5 Internet Service Providers in Bangkok

1.AIS Fibre

AIS Fibre provides a variety of broadband packages that cater to different customer needs. Their offerings include flexible fibre and broadband options, such as standard 2GB fibre and Power Advance 4, which adjusts bandwidth based on usage. This is ideal for heavy users who require more bandwidth compared to light users.

One standout feature is their Bring Your Own Device (BYOD) option. Customers can use their own router or modem, connecting seamlessly to AIS’ Fibre service. This convenience adds flexibility to the service.

Customers have praised the speed of AIS Fibre, noting that home internet speeds often match the performance of office networks. This shows the service’s reliable performance.

The pricing is also competitive, with the standard 2GB package available for 1,399 THB per month. However, offering discounts for customers switching providers could further enhance their appeal.

Some customers have mentioned delays in responsiveness, especially during system downtimes. This is an area AIS Fibre should address for improved customer satisfaction.

• • Services: Fibre packages, broadband packages, BYOD packages
  • Website: ais.th/fibre
  • Address: 85 ซ Phahon Yothin 14, Samsen Nai, Phaya Thai, Bangkok 10400, Thailand
  • Contact: 1175
  • Operating Hours: Open 24 hours

2.Nettree IDC

Nettree delivers high-speed internet services along with dedicated server hosting and on-site server installation. Their internet connection is fast and reliable, making it an excellent choice for businesses requiring steady connectivity.

They offer a complete in-house server package, including equipment and installation, which saves businesses the hassle of dealing with separate fees. This all-inclusive service enhances convenience and cost-effectiveness.

Customers appreciate Nettree’s responsiveness. Technicians are readily available to assist with any inquiries about connectivity and data storage, improving service efficiency.

Their pricing is reasonable, providing great value for the speed, security, and reliability that come with their in-house server solutions. This has made Nettree a popular choice for businesses.

However, the service offerings are somewhat limited, which may not meet the needs of all customer types. Nettree could benefit from introducing smaller-scale packages suitable for individual users.

• Services: Data centre design, networking services
• Website: nettree.co.th
• Address: Tower 4th Fl. Room, 72 CAT Telecom, 419 Charoen Krung Rd, Bang Rak, Bangkok 10500, Thailand
• Contact: +66 2 130 6839
• Operating Hours: Open 24 hours

3.3BB Broadband

3BB Broadband offers an appealing mix of internet and smart TV bundles that provide a convenient all-in-one solution for customers. Their 24-month combo plan, priced at around 590 THB, includes both internet and TV, making it a competitive offer in the market.

Despite the attractive pricing, 3BB Broadband falls short in a few key areas. Customer service response times are slow, and cancelling plans can be cumbersome. Additionally, the internet speeds, capped at 1 Gbps for fibre plans, are slower than those offered by some competitors in the industry.

For those seeking a budget-friendly internet and entertainment bundle, 3BB Broadband provides an affordable option. However, customers may need to manage expectations regarding speed and service quality.

• Services: Fibre broadband, internet TV, combo packages
• Website: fiber.3bb.co.th
• Address: Ft4, Central Plaza Pinklao, Borommaratchachonnani Rd, Arun Amarin, Bangkok Noi, Bangkok 10700, Thailand
• Contact: +66 90 197 1249
• Operating Hours: 11:00 AM – 9:00 PM (Mon-Fri), 10:00 AM – 9:00 PM (Sat-Sun)

4.Samurai Wifi

For travelers or mobile users, Samurai Wifi provides an excellent solution with its portable 4G LTE pocket wifi. This option is ideal for those looking to stay connected while on the go. The service includes unlimited 4G data, allowing for both business and leisure use anywhere.

Their pricing is reasonable—160 THB for a full day of unlimited 4G in Japan is a good deal, particularly for budget travelers. However, customers have reported slow responses from customer service, which could affect the overall experience.

Despite offering basic 4G, the lack of faster 5G services and limited options beyond pocket wifi could restrict some users. Still, Samurai Wifi is a solid choice for those who need reliable mobile internet while traveling or staying connected abroad.

• Services: Pocket Wifi Rental
• Website: bangkok-samurai.business.site
• Address: 73, 7 Soi Ruamrudee Community, Lumphini, Pathum Wan, Bangkok 10330, Thailand
• Contact: +66 2 491 0000
• Operating Hours: 9:00 AM – 6:00 PM (Mon-Sun)

5.Symphony Communication

Symphony Communication provides a comprehensive range of internet connectivity solutions tailored to businesses. Their services cover both domestic and international needs, as well as cloud solutions, making it easy for companies of all sizes to find suitable packages.

What stands out is their International Network Connectivity, perfect for companies outsourcing operations. Additionally, their firewall and DDoS protection services emphasize the company’s commitment to data security—something clients truly value.

Their responsiveness is another highlight, with internet outages typically resolved in 3-4 hours, ensuring minimal disruption to business activities. Considering their business-grade internet speeds and reasonable pricing, Symphony Communication delivers strong value.

However, Symphony Communication’s services currently cater only to businesses. Expanding their offerings to individual consumers could enhance their market presence and profitability.

• Services: Domestic and international network connectivity, internet, cloud services
• Website: symphony.net.th
• Address: 36th Floor, B, 35th, Sun Tower, 123, Vibhavadi Rangsit Rd, Chom Phon, Chatuchak, Bangkok 10900, Thailand
• Contact: +66 2 101 1111
• Operating Hours: 8:30 AM – 5:30 PM (Mon-Fri), Closed on weekends